Category
IT
Publish Date
Tuesday 05-11-2024
Country
Egypt
Gender
any
Years Of Experience
3 - 5 Years
Salary
Negotiable
“IT Executive “is required for multinational government and diplomatic services company located in New Cairo.
Responsibilities:
- Install, configure, and maintain computer hardware, peripherals, and related equipment.
- Troubleshoot hardware issues and perform repairs or coordinate with external vendors as necessary.
- Serve as the first point of contact for technical support inquiries from staff and users.
- Provide timely resolutions to help desk tickets related to hardware, software, and network issues.
- Document and track issues in the help desk system, ensuring thorough follow-up and closure.
- Ensure compliance with IT policies and procedures regarding hardware usage and data security.
- Assist in implementing security measures for hardware and networks.
Requirements:
- Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
- Minimum 3 years’ experience Windows / Application / CCNA.
- Excellent command of English language(Writing and speaking).
