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Customer Service Representative

Category Customer Service
Publish Date Tuesday 22-10-2024
Country Egypt
Gender any
Years Of Experience 1 - 2 Years
Salary Negotiable

“Customer Service Representative” is required for reputable government and diplomatic services company.


·1 Day off
Fresh graduates are welcome to apply.

Key Responsibilities:
  • Greet and assist customers with their inquiries, ensuring a positive experience.
  • Understand customer needs and recommend suitable services.
  • Maintain product knowledge to effectively answer customer questions.
  • Promote and upsell services to meet sales targets.
  • Provide feedback on customer preferences and needs to improve offerings.
Qualifications:
  • Bachelor's degree (B.A.) in a relevant field.
  • Minimum 1 year of proven experience in customer service and sales.
  • Excellent command of English language.
  • Strong communication and interpersonal skills.
  • Ability to handle challenging situations and resolve issues calmly.
  • Sales-driven mindset with a strong focus on customer satisfaction.
  • Proficient in basic computer skills, including Excel and Word.
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