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Customer Services Representative

Category Customer Service
Publish Date Wednesday 06-03-2024
Country Egypt
Gender any
Years Of Experience 1 - 2 Years
Salary Negotiable

“Customer Services Representative “is required for reputable government and diplomatic services company located in Downtown.


Responsibilities:
  • Handle customer/applicant queries personally.
  • Document scrutiny and collection of applications for visa processing.
  • Effectively resolve customer problems and ensuring satisfaction.
  • Providing information and support regarding products or services offered by the company.
  • Maintaining accurate records of customer interactions and transactions.
  • Working with other departments to address customer needs effectively.
  • Inform the applicants about the available Value-added services and ensure delivery of value-added service options to applicants.

Requirements:
  • Bachelor's Degree is a must.
  • Excellent command of English in both written and spoken.
  • Customer Service is Experience or Training is Preferred.
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