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FAQ
Field Technician
Category
Engineering
Publish Date
Wednesday 09-06-2021
Country
Egypt
Gender
any
Years Of Experience
3 - 5 Years
Salary
Negotiable
A multinational company located in Sheraton Heliopolis is hiring a Field Technician
Job Description:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Qualifications:
Proven Field Service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification
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