Head of Operations

Category Operation

Publish Date Sunday 28-03-2021

Country Egypt

Gender any

Years Of Experience 6 - 9 Years

Salary Negotiable

An international company located in Maadi is hiring a Head of Operations

Job Description:

Formulate business strategy with others in the executive team
Design policies that align with overall strategy
Implement efficient processes and standards
Coordinate customer service operations and find ways to ensure customer retention
Ensure compliance with local and international laws (e.g. data protection)
Oversee the implementation of technology solutions throughout the organization
Manage contracts and relations with customers, vendors, partners and other stakeholders
Evaluate risk and lead quality assurance efforts
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements

Qualifications:

Proven experience as Head of Operations, Operations Director or similar leadership role
Familiarity with all business functions including HR, finance, supply chain and IT
Experience with implementing IT systems
Knowledge of data analytics and reporting
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
BSc/BA in Business, Computer Science or other relevant field

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