Category
Engineering
Publish Date
Tuesday 11-02-2020
Country
Egypt
Gender
any
Years Of Experience
3 - 5 Years
Salary
Negotiable
A multinational company located in is hiring a Sheraton is hiring a Senior Technical Office Engineer
Job Description:
- Ability to lead and revise a team of 2-3 juniors
- Assist sales team to close sales opportunities.
- Defining products per project specifications and elaborating related compliance sheets.
- Work on Value engineering for specific projects in order to present optimum solution for Consultants, upon need.
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Ensuring samples presentation to Consultants verifying materials approval upon delivery.
Qualifications :
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software (eg. Zendesk)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science or relevant field
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
